Before being able to access our communities, you will be sent an invitation email similar to the one shown below. To ensure you receive all communications from Hellios, please whitelist all emails from the hellios.com domain (you may need to ask your IT department to whitelist emails from us.)

The email contains a unique link for your organisation. Clicking the ‘GET STARTED’ button will take you through to the following page where you can set your password for first time access:

Enter your chosen password into the box provided, then again to confirm it.

Note: When setting your password, you will be asked to make it strong by ensuring it is at least 8 characters long and includes three of the following: lower case letters, upper case letters, numbers, and special characters.

Once done, click the submit button to set your password.

You will then be taken to the main system login page.

Access to Hellios communities is managed by the nominated person (or people) within your organisation. Hellios is unable to arrange access without authorisation from a nominated person. If you are unsure who this is, please contact the contact the Support Team.

See help article on how to log on here.