Some questions will require you to also upload a document.

It is important to upload documents to help demonstrate your compliance to the buyers in the community.

When uploading a document, first, answer the question (or questions).

Use the 'UPLOAD' button to upload the document from your computer.

Please note: All documents must be uploaded in PDF format only and be no larger than 25mb.

Uploaded documents can be removed simply by clicking the ‘bin’ icon next to the document.

The questionnaire includes buyer specific questions asking what percentage of output from that site is attributable to each of the buying organisations that have nominated the site to complete.

Once you have answered all mandatory questions, your questionnaire will be ready to be submitted.

To submit your questionnaire, click the SUBMIT button.

Note: If the button is not active (greyed-out), please check you have answered all mandatory questions.

Before submitting your questionnaire you'll be asked to complete the declaration.

After submitting your questionnaire, you will notice that all question fields are now locked for edit. Your questionnaire will remain in this state until you unlock your questionnaire to complete an update or renewal.

The JOSCAR Supplier Support Team are on hand to help with any questions you may have. You can contact them via joscar@hellios.com or +44 (0)1865 959110. Support hours are Monday to Friday, 8.30am to 5.30pm UK time excluding UK public holidays.