How to renew your JOSCAR Zero questionnaire
The buying organisations require their suppliers to keep their information up-to-date. All suppliers are required to update and re-submit their information annually. Suppliers are notified of the need to renew in advance of their renewal date and this will be scheduled to start once your JOSCAR renewal is complete.
Please note: it is important that you complete renewal by the deadline stated, as this is your anniversary date and cannot be amended or extended.
Where information is available, please include a new reporting period each renewal or update, as this will allow you and your buyers to track your organisation's progress towards Net Zero over time.
How to update your information
It is important that your information is kept up-to-date at all times. In addition to the annual renewal a process, you will be able to access and update any of your information throughout the year. There are typically a number of key triggers for updating your information:
A customer has nominated one of your sites to complete the JOSCAR Zero questionnaire, to provide them with visibility of the carbon emissions attributable to them from that site
Another customer of your company has joined the community and your information needs to be updated to be relevant to the goods or services you supply to them
New questions have been added to the questionnaire by the buying organisations and they cannot wait for your annual renewal before they are answered
Before making an update, you must first unlock your questionnaire. To do this, log into the system as normal and navigate to your questionnaire. You will notice that the questions are locked and cannot be updated. To unlock them, click the update button.
Clicking the button will bring up a confirmation message, click 'YES' to continue to unlock and update your questionnaire.
Any updates you make to your questionnaire will NOT be visible to buyers until your changes have been submitted once more.